Terms and Conditions

Chat Terms & Conditions
USE OF THIS SERVICE IS BOUND BY THIS TERMS AND CONDITIONS Please read the following statement before using this service. By using Chat, which is operated by the Mental Health Association of New York City and Link2Health Solutions you agree to the terms described below. If you don’t agree to the terms, you may not use this service.

Modification of the Terms, Conditions and Privacy Statement
This statement may be modified from time to time. Any changes will be effective immediately upon posting. Each time you access this service you will be presented with the current terms, conditions and privacy statement for acceptance. You must agree to the modified terms to use this service.

Nature and Use of Information Provided through This Service
YOUR PARTICIPATION IN CHAT DOES NOT CONSTITUTE MENTAL HEALTH CARE OR TREATMENT AND DOES NOT CONSTITUTE AN ATTORNEY-CLIENT RELATIONSHIP, A THERAPIST-PATIENT RELATIONSHIP OR ANY OTHER SORT OF CONFIDENTIAL RELATIONSHIP. THIS SERVICE IS NOT A SUBSTITUTE FOR PROFESSIONAL HEALTH CARE. IF YOU BELIEVE YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL YOUR DOCTOR OR 911 IMMEDIATELY.

The Mental Health Association of New York City and Link2Health Solutions and any of their employees, volunteers or agents are not responsible for any decisions, or results of the decisions that you make while, as a result of, or after participating in Chat. This includes whether you choose to seek or not seek professional care, or to modify or terminate specific treatment that you are currently receiving based on the information provided by this service.

You assume all risk for use of this service. The Mental Health Association of New York City and Link2Health Solutions and any of their employees, volunteers, or agents have no liability for actions taken by you or a third party, or not taken by you or a third party, and you agree to indemnify us and hold us harmless for damages arising out of information provided through this service. Without limiting the foregoing, in no event shall the Mental Health Association of New York City or Link2Health Solutions be liable for any special, incidental, consequential, or indirect damages. This service is provided on an “as is” basis and “as available” basis. The Mental Health Association of New York City and Link2Health Solutions expressly disclaim all warranties of any kind, whether express or implied and make no warranty that Chat will a) meet your requirements; b) be uninterrupted, timely, confidential, secure, or error-free; or c) meet your expectations.

Privacy and Security
We take your privacy and security very seriously. Security controls, including encryption and authentication, are in place to ensure the protection of your information. Any information provided by you or collected on you will not be shared or disclosed with any third party. We do, however, reserve the right to disclose any personal information to the authorities at our sole discretion and as required by law. Your Chat transcript may be monitored or reviewed for quality and training purposes. Despite these protections, the Internet remains an imperfectly secure environment, and the Mental Health Association of New York City and Link2Health Solutions cannot guarantee protection from intruders or interceptors. You agree to use this service and submit information at your own risk. You agree that Mental Health Association of New York City and Link2Health Solutions have no liability regarding unauthorized access to this service by a third party.